Poolfresh Contract Services
With over two decades of experience, Poolfresh stands as a premier cleaning service provider in London and the South East. Our robust infrastructure and dedicated support team empower us to meet our clients' challenges and help them achieve their goals effectively.
We offer a comprehensive range of cleaning services, serving as your one-stop solution for everything from window cleaning and commercial kitchen sanitation to specialized services for NHS, schools, and local authorities. Our services span across Dalston, Stoke Newington, Stratford, Canary Wharf, and the surrounding areas.
Our cleaning technicians are fully qualified, regularly trained, CRB-checked, uniformed, and carry ID badges for added security and peace of mind. Collectively, our team boasts over 40 years of industry experience.
At Poolfresh, we prioritize building strong, long-term relationships with our clients, ensuring we deliver the highest quality cleaning services consistently. We take pride in our enduring client contracts, and we're committed to maintaining these relationships while welcoming new clients into the Poolfresh family.
High Quality Cleaning
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High Quality Cleaning 〰️
Health & Safety
Poolfresh take pride in our reputation for adhering to Health & Safety guidelines and operational procedures. Staffs are trained in safe working practices including COSHH data and Risk Assessments:
Careful selection and vetting of staff.
Staff are uniformed and if required provided with photo ID badges.
References
Our references or referrals are our best advertising tool. This may explain why 90% of our original customers are still with us today. Our loyal clients are only too pleased to recommend us for our approach, desire for quality of service and lower cost.
Established over 28 years ago, Poolfresh provides a comprehensive range of high quality cleaning and property maintenance services, offering value for money and unrivalled standard of training and supervision in our duties.
Staff
Our careful selection, reference checks and where necessary Disclosure and Barring Service (DBS) provides reassurance to our clients to trust in provision of our services even in their absence. We provide our staff with (IDs), uniform and train them not just to complete their tasks but also to be courteous in their dealings with clients.
Customer Care
We place great emphasis on establishing partnership with our clients. Personal contacts and performance feedbacks help to ensure their satisfaction.
Supervisors carry out day-to-day management of cleaning staff on your premises.
Managers visit regularly to monitor quality, and undertake client satisfaction reviews.
OUR POLICIES
Poolfresh recognises and accepts its obligations as a service provider and employer in providing a safe and healthy workplace and working environment for all employees, visitors and others affected by our company activities.
The following company policy statements are available on request:
Health & Safety Policy
Quality Assurance Policy
Environmental Policy
Equal Opportunities Policy
Customer Care & Complaints Procedure
COSHH Statement & Data Sheets
Quality Management Policy
ACCREDITIONS
We are a Quality Assured company accredited by the British Institute of Cleaning Science (BICSc) which ensures that members are legitimate and reliable. At Poolfresh we take a "hands on" approach to cater for our clients' individual needs.
The company has built its reputation on the back of high service standards, reliability and cost effective delivery. We have a Quality Management System which is regularly audited by an independent assessor.
Quality Management
We have a Quality Management System that specifies how all of our business processes are managed. Compliance to these processes are regularly audited by an independent assessor (QMS) who ensure we maintain our ISO 9001 accreditation.
We can provide you with references immediately upon request - please see our contact page to get in touch.
